Open Air Resort

Guest Guidelines

Creating the Best Experience For All

Thank you for choosing to stay with us! We LOVE helping our guests enjoy quiet and comfortable stay with us, whether it’s for a day, a week or longer. Should you need anything during your time with us, please let us know.

Quiet Hours

Quiet times are between 10 PM and 8 AM. Please refrain from any activity that could disturb the quiet enjoyment of our park guests.

Pets

• We love dogs!! However, we ask that you keep them leashed and under your control at all times.
• Please take a baggie with you on each walk to clean up after your babies.
• Current certificate of shots is required and should be presented at our main office upon check-in.
• We allow the first 2 dogs for free and a 3rd dog at a charge of $5 per night, per reservation for short term stays.
• Maximum of three (3) pets per site.
• Pets are not allowed in the pool area.
• Barking or aggressive dogs will be required to leave the park if they become a common nuisance to the other guests.
• Dogs may not be kept leashed outside without an owner present with them.
• No dog kennels, cages or houses on sites. Dogs are not to be left outside unattended.
• For long term residents, extra animals are $25 per animal per month.

Trash

• We have dumpsters located at 1 location in the back of our park. Please take all your garbage to these locations. They are accessible 24 hours a day.
• Our team members will pick up trash. Please leave your firmly bagged trash at the front of your site at 10 a.m. each day and it will be picked up.
• Do NOT put it out the night before.

Cancellation Policies

• 15 Days or More – 100% refund with $25 cancellation fee
• 7–14 Days Prior to Arrival – 50% refund with $25 cancellation fee
• 0–7 Days Prior to Arrival – NO REFUND with $25 cancellation fee charged to card on file

Site Capacity & Parking

• There is a max of (1) camping unit and (2) vehicles on each site, if that site allows.
• Our base rate covers (1) camping unit, (1) vehicle, (2) Adults and (2) Children.
• Tents are not allowed on site.
• Parking on grass is not allowed. Overflow parking is available if extra parking is needed.
• Paths surrounding the resort are private, and vehicle use on these paths is restricted.

Rig Appearance & Approval

Open Air has age and aesthetic minimums at the resort. We accept most any rig that is 10 years old or newer. Exceptions are on a case-by-case basis. Please call our front desk and coordinate sending a photo of your rig for visual inspection.

Monthly Rental Policy

Our monthly rentals are ‘month-to-month’ reservations, subject to periodic price increases. You can make longer reservations but please know that the price is not guaranteed at check-in. Demand and seasonality will impact our pricing. Alternatively, you can pay for your entire reservation up front to lock-in your monthly pricing.

Children and Bikes

• All children under the age of 18 are required to wear bike helmets when biking around the park.

Additional Guests and Vehicles

• Additional adults: $8 per adult per day
• Additional children: $2 per child per day
• Additional vehicles: $3 per vehicle per day
• One (1) golf cart is permitted and is not counted as a vehicle.
• Please register all people, pets, and vehicles upon arrival.
• Please park at your site and not on the road. Overflow parking is available. Please ask at the office.

General Restrictions

• No window A/C units are permitted.

Explore the Area

Make sure you take advantage of all there is to see and do in and around our park. Our friendly staff will be happy to suggest activities on site, or some popular destinations.

Golf Cart Policy

Golf carts must stay on the Open Air property. Please do not enter adjoining neighborhoods with the golf carts.